Support Performance
Most providers won’t tell you how long you’ll wait. We will.
Go looking for any Canadian connectivity provider that publishes how often they actually pick up the phone. You will not find one. These are ours, taken straight from our phone system, updated as the year goes on. The line is at the bottom of this page if you want to test them.
95.8%
reached a live agent
95.8%
reached a live agent
95.8%
reached a live agent
95.8%
reached a live agent
Frontier round-the-clock support queue. January 1 to July 24, 2026.
